At bingoplus, protecting the personal information of every Filipino member is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read this page carefully before registering or using any part of the platform.
This Privacy Policy applies to all users who access or register on the bingoplus platform, including the website at bingoplus.onl and any related mobile-accessible services available to players in the Philippines. By creating an account or continuing to use the platform, you acknowledge that you have read and understood how your personal data is collected and processed as described in this document. bingoplus is committed to handling your information responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy covers all personal data collected through account registration, gameplay activity, financial transactions, customer support interactions, and general platform use. If you do not agree with any part of this Privacy Policy, you should discontinue use of the platform and contact our support team to request account closure. We may update this policy from time to time, and the most current version will always be available on this page.
When you register for an account on bingoplus, we collect personal information that is necessary to verify your identity, process transactions, and comply with regulatory requirements applicable in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, game history, session durations, and device information including IP address, browser type, and operating system. If you contact our customer support team, we retain records of those communications to help resolve issues and improve service quality. We do not collect sensitive personal information beyond what is strictly necessary for the operation of the platform and compliance with Philippine law. All data collection is conducted transparently, and you will be informed at the point of collection if any additional information is required for a specific purpose.
The personal data collected by bingoplus is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos (PHP), verify your eligibility to use the platform, and deliver the gaming and sports betting services you have requested. We also use your information to comply with our legal and regulatory obligations, including anti-money laundering checks, responsible gaming monitoring, and age verification requirements mandated under Philippine law. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the safe operation of your account. Where you have opted in, we may also send you information about promotions and offers available on the platform; you can withdraw this consent at any time by updating your account preferences. We use aggregated, anonymised data to analyse platform performance, improve user experience, and develop new features, but this data cannot be used to identify you individually. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
bingoplus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected third-party service providers who assist us in operating the platform, including payment processors, identity verification services, fraud prevention providers, and IT infrastructure partners — all of whom are bound by strict confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared. In cases where we are legally required to do so, we may disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines in response to a valid legal request or court order. If bingoplus undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third parties for purposes that are incompatible with those described in this Privacy Policy without first obtaining your explicit consent. Any third-party links or services accessible through the platform are governed by their own privacy policies, and bingoplus is not responsible for the data practices of those external parties.
Your personal data is stored on secure servers with access restricted to authorised personnel only, and we implement industry-standard technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the bingoplus platform is encrypted using secure protocols to ensure that your information remains protected during transit. We conduct regular security assessments and maintain internal policies to ensure that our data handling practices remain aligned with current best practices and Philippine regulatory requirements. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bingoplus will notify the National Privacy Commission and affected members in accordance with the timelines prescribed under the Data Privacy Act of 2012. Your account is protected by a password that only you should know — we strongly recommend using a unique, strong password and not sharing your login credentials with anyone. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and you use the platform with an understanding of this inherent limitation.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to financial record-keeping and anti-money laundering compliance. Transaction records and account history are typically retained for a minimum of five years following the closure of your account, in line with standard regulatory requirements in the Philippines. Data collected for identity verification purposes is retained for the duration required by the relevant regulatory framework and is securely deleted once the retention period has expired. If you request the deletion of your account, we will process your request in accordance with our legal obligations and will inform you of any data that must be retained beyond the closure date for compliance reasons. We do not retain personal data for longer than is necessary for the purposes for which it was collected, and we have internal data lifecycle policies to ensure timely and secure deletion of data that is no longer required. You may contact our support team at any time to enquire about the specific retention periods applicable to your account data.
As a registered member of bingoplus and a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections to any inaccurate or incomplete information. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the details provided on the FAQ page, and we will respond to your request within the timeframe prescribed by applicable law. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to facilitating the exercise of your rights in a straightforward and timely manner, and we will not penalise you for making a legitimate data subject request. Please note that some requests may be subject to identity verification before we can process them, to ensure that your data is not disclosed to an unauthorised party.
bingoplus uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how members interact with the site so that we can continue to improve the experience. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security features. Analytical cookies help us understand which pages and features are most used, allowing us to make informed decisions about platform improvements — this data is processed in aggregated form and does not identify you individually. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the performance or availability of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes. By continuing to use the bingoplus platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.
bingoplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features, and any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Where changes are material — for example, where we introduce a new purpose for processing your data — we will make reasonable efforts to notify registered members through the platform or by email before the changes take effect. Your continued use of the platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the platform and contact our support team to request account closure. The current version of this Privacy Policy is always accessible at bingoplus.onl/privacy-policy.
If you have questions about how bingoplus handles your personal information, the FAQ page covers the most common queries from Filipino members. You can also create a free account or log in to manage your privacy preferences directly.